---
title: "Getting started as an Agent"
url: "https://docs.pexipengage.com/en/agents/getting-started"
description: "Activate your account, log in, and get oriented with the Engage Backoffice"
---

## Activating your account

When your Administrator adds you to Pexip Engage, you receive an invitation email. To activate your account:

1.  Open the invitation email and click the activation link.
    
2.  Enter your **First name** and **Last name**.
    
3.  Confirm your **Email address**.
    
4.  Create a **Password**. Your password must meet the following requirements:
    
    -   At least 1 number
    -   At least 1 symbol
    -   No repeating parts
    
5.  Select your preferred **Language**.
    
6.  Select your **Timezone**.
    
7.  Click **Activate** to complete setup.
    

## Logging in

1.  Navigate to your Backoffice URL (for example, `https://client.skedify.me/`).
    
2.  Enter your email address and password.
    
3.  Click **Log in**.
    

> If this is your first login or you have forgotten your password, click **Forgot Password** to receive a password reset email.

## Familiarising yourself with the Backoffice

Once logged in, you will see the following areas:

![Agent Backoffice overview](/_astro/agent-overview.CRR7U2Wl_1io0v2.webp?dpl=dpl_AmK11wLqSzcxjEg28YTY78j1WG4Y)

Screen 1 Agent Backoffice overview

### Calendar tab

The Calendar tab displays your appointments organised by date. Use the date picker to navigate to specific days and view your schedule.

### Appointments tab

The Appointments tab lists your appointments organised by status (for example, Upcoming, Completed, Cancelled). Use this view to quickly find appointments that need attention.

### Team tab

The Team tab shows information about your office and colleagues. Depending on your permissions, you may be able to view team schedules and assignments.

### Help

Click the **Help** button to access online documentation and support resources.

### Account settings

Access your account settings to manage your profile, calendar connections, appointment hours, and preferences.

## What’s next?

Now that you are set up, take these steps to start receiving appointments:

1.  **Link your calendar** – Connect your work calendar so appointments sync automatically.
    
2.  **Set your availability** – Configure your appointment hours so customers can book with you.
    
3.  **Review your account settings** – Update your profile picture, contact details, and preferences.