---
title: "Internal notes"
url: "https://docs.pexipengage.com/en/agents/internal-notes"
description: "Add and manage notes visible only to your team"
---

Internal notes are visible only to Employees and are never shown to customers. Use them to record context or follow-up information.

1.  Open the appointment.
    
2.  Go to the **Internal Notes** tab.
    
3.  Enter your note and click **Save**.
    

![Internal notes](/_astro/note.BVDX0JPU_4owbR.webp?dpl=dpl_AmK11wLqSzcxjEg28YTY78j1WG4Y)

Screen 1 Internal notes