---
title: "Reassigning appointments"
url: "https://docs.pexipengage.com/en/agents/reassigning-appointments"
description: "Assign an appointment to a colleague"
---

To transfer an appointment to another Agent:

1.  Open the appointment and click **Reassign**.
    
2.  Select an available **Agent** from the list.
    
3.  Optionally add a message for the customer.
    
4.  Confirm the reassignment.
    

![Reassign appointment](/_astro/appointment-reassign.B8Pw5vsH_ZqNxY4.webp?dpl=dpl_AmK11wLqSzcxjEg28YTY78j1WG4Y)

Screen 1 Reassign appointment