---
title: "Viewing appointments"
url: "https://docs.pexipengage.com/en/agents/viewing-appointments"
description: "Find and view appointment details in the Backoffice"
---

## Viewing appointments

You can view your appointments from two locations:

-   **Calendar tab** – Displays appointments by date. Use the date picker to navigate.
-   **Appointments tab** – Displays appointments by status (Upcoming, Requests, Completed, Cancelled).

## Viewing appointment details

Select an appointment to see its full details across multiple tabs:

| Tab | Contents |
| --- | --- |
| Questions & Answers | Responses the customer provided during booking |
| Appointment metadata | Date, time, location, meeting type, subject, and Agent details |
| Internal Notes | Notes visible only to Employees (not customers) |
| History | A log of all changes made to the appointment |