---
title: "Calendar and availability"
url: "https://docs.pexipengage.com/en/faq/calendar-and-availability"
description: "Common questions about calendar synchronisation and availability"
---

## How do I synchronise my calendar?

Link your work calendar (Google, Office 365, or Exchange) to Pexip Engage so your appointments sync automatically and your availability stays up to date. For step-by-step instructions, see [Linking your calendars](/en/agents/link-calendar).

## How do I plan my vacation?

How you block time for vacation depends on whether your calendar is synchronised:

-   **Calendar is synchronised** – Mark the vacation days as **Busy** in your work calendar. Pexip Engage will automatically block those times.
-   **Calendar is not synchronised** – Apply the **Unavailable** day template to each vacation day in your appointment hours settings.

## My external calendar has been disconnected. What happens?

When Pexip Engage detects a broken calendar connection, it sends an email notification to the calendar owner. Only one notification is sent per disconnection event. To restore the connection, go to **Account settings** > **Synchronised Calendars** and relink your calendar.

## How can I check who has synchronised their calendar?

-   **As an Administrator:** Go to **Organisation** > **Employees**, select the Employee, and check the **Synchronized calendars** section.
-   **As an Office Manager:** Go to the **Team** tab, select the team member, and review their calendar sync status.