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Administrators

Getting started as an Administrator

Log in and navigate the Engage Backoffice as an Administrator

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Logging in

  1. Navigate to your Backoffice URL (for example, https://client.skedify.me/).
  2. Enter your email address and password.
  3. Click Log in.

If you have forgotten your password, click Forgot Password to receive a password reset email.

As an Administrator, you have access to all sections of the Backoffice, including the Organisation tab that is exclusive to your role.

Screen 1 Administrator Backoffice overview

Organisation tab

The Organisation tab is your primary workspace. From here you can:

  • Subjects – Create and manage the topics customers can book appointments for, organised into subject groups.
  • Outcomes – Define reasons for appointment cancellation and completion.
  • Offices – Create offices and assign Agents and Office Managers.
  • Employees – Add, edit, suspend, and manage team members.

Calendar and Appointments tabs

Like all Backoffice users, you can view appointments by date (Calendar tab) or by status (Appointments tab).

Help and account settings

  • Click the Help button for online documentation and support resources.
  • Access Account settings to manage your profile, calendar connections, and preferences.