Rescheduling appointments

Asking the customer to reschedule

If you need the customer to pick a new time:

1. 1
   Open the appointment and click Reschedule.
2. 2
   Select Request customer to reschedule.
3. 3
   Optionally add a message to the customer explaining the reason.
4. 4
   Click Send Request.

The customer receives an email with a link to select a new time.

Rescheduling yourself

To move an appointment to a different time:

1. 1
   Open the appointment and click Reschedule.
2. 2
   Enter a new date and time.
3. 3
   Optionally add a message to notify the customer.
4. 4
   Confirm the change.