Viewing appointments
You can view your appointments from two locations:
- Calendar tab – Displays appointments by date. Use the date picker to navigate.
- Appointments tab – Displays appointments by status (Upcoming, Requests, Completed, Cancelled).
Viewing appointment details
Select an appointment to see its full details across multiple tabs:
| Tab | Contents |
|---|---|
| Questions & Answers | Responses the customer provided during booking |
| Appointment metadata | Date, time, location, meeting type, subject, and Agent details |
| Internal Notes | Notes visible only to Employees (not customers) |
| History | A log of all changes made to the appointment |